UPDATE: PlayStation Vue is apparently shutting down on January 30, 2020, Sony announced in a statement:
"Today we are announcing that we will shut down the PlayStation Vue service on January 30, 2020. Unfortunately, the highly competitive Pay TV industry, with expensive content and network deals, has been slower to change than we expected. Because of this, we have decided to remain focused on our core gaming business."
It was rumored that Sony was looking for potential buyers who'd take the live TV streaming service off its hands, but apparently that didn't come to fruition.
We'll keep this review updated until the service shutters in 2020.
Original review below...
The streaming video market has grown dramatically since PlayStation Vue first rolled out in 2015, and now there are a lot more options for channel-bundling live TV services designed to entice cord-cutters away from their pricey cable and satellite subscriptions.
However, Sony's service—which, despite the name, works across a wide variety of devices—has also grown and evolved.
Over that span, PlayStation Vue has launched in many more markets, added a fair number of channels, and enhanced the interface and user experience. And yes, it has also boosted the price tag a bit, unfortunately.
Approaching the service with fresh eyes today, we find an over-the-top offering that can't compete on starting price with competitors like Sling TV, Hulu + Live TV, YouTube TV, and DirecTV Now, but PlayStation Vue offers a polished experience, strong performance, and a large number of channels on tap.
PlayStation Vue 101
Before we examine what might or might not make you keen on trying Sony's purported cable-killer, here's a look at exactly what PlayStation Vue has to offer.
PlayStation Vue is a subscription-based streaming video service that pairs live local channels like NBC, CBS, ABC, and FOX with dozens of notable cable channels from all across the spectrum. The service is only available in the United States, and as the name suggests, you can indeed watch it on your PlayStation 4. However, that's not where it stops: PlayStation Vue also works on smartphones, tablets, computers, and set-top boxes (more on that shortly).
PlayStation Vue Channels and Packages
Sony used to have different types of channel packages available, including those with local channels and those without, as well as cheaper "slim" bundles for those who don't need several dozen channels to flip through. That's no longer the case.
Now, PlayStation Vue just has four packages: Access, Core, Elite, and Ultra. As the channel selection grows, so too does the monthly subscription fee—so you'll get what you pay for, whether that's a little or a lot. The service also has a few optional add-on channels and bundles, although it's not nearly as extensive as what Sling TV offers.
Here's what you get with each package, although it's worth popping your zip code into the official website to get a customized listing.
Access package ($50/month): ABC, AMC, Animal Planet, BBC America, Bravo, Cartoon Network, CBS, Cheddar Business, CNBC, CNN, COZI TV, Destination America, Discovery, Discovery Family, Disney Channel, Disney Junior, Disney XD, E!, ESPN, ESPN2, Food Network, FOX, Fox Business, Fox News Channel, FREEFORM, FS1, FS2, FX, FXX, HGTV, HLN, Investigation Discovery, MSNBC, National Geographic, NBC, NBCSN, OWN, oxygen, SCI, Start TV, Syfy, TBS, TLC, TNT, Travel Channel, truTV, USA, and WE.
Core package ($55/month): Everything from the Access package plus CBS Sports Network, Comet, Cooking Channel, DIY Network, ESPN College Extra, ESPNEWS, ESPNU, Golf Channel, Hallmark Channel, IFC, MLB Network, National Geographic Wild, NBC TV, NFL Network, Olympic Channel, POP, SEC Network, Smithsonian Channel, SundanceTV, Tastemade, Turner Classic Movies.
Elite package ($65/month): Everything from the Core package plus American Heroes Channel, BabyTV, BBC World News, Boomerang, Cheddar News, CNBC World, Discovery Family, Discovery Life, Epic Hits, ESPN Deportes, Fox Deportes, Fusion, FXM, Ginx Esports, Hallmark Drama, Hallmark Movies & Mysteries, MotorTrend, Sony Movie Channel, Stadium, Tennis Channel, and Universal Kids.
Ultra ($85/month): Everything from the Elite channel plus HBO and Showtime.
PlayStation Vue also offers individual add-on channels as well as add-on bundles, which raise your monthly cost but add more specialized content to your plan. The available add-on channels include HBO, Showtime, Cinemax, Fox Soccer Plus, Hi-Yah!, FX+, and Epix Hits. The Español Pack and Sports Pack are also available.
The PlayStation heritage here means that, no, you won't be watching PlayStation Vue on your Xbox One or Nintendo Switch. It's limited to the PlayStation 4 and PlayStation 3 in the realm of traditional game consoles.
Outside of that, however, you probably have a few devices handy that can access the service. It works on Apple TV, Android TV, Roku, and Amazon Fire TV devices, as well as iOS and Android phones and tablets along with Amazon tablets. It'll also play in various web browsers.
Check this list for specific compatibility, as older devices might not fit the bill, but there's a good chance that anything made within the last few years should work just fine.
We tested PlayStation Vue on both a PlayStation 4 console and 3rd-gen Apple TV and found the TV interface to be both attractive and really easy to use. It's a slick, visual interface that lets you quickly see a grid of all currently-airing shows with visual representations, for example, making it easy to pick out a favorite (or something new and interesting) at a glance.
You can also glide through menu options to see which shows are trending right now, which programs are saved on the cloud DVR, and what's next on the current channel. PlayStation Vue also has a traditional text-based guide for seeing what's on now and what's ahead, and while not as visually enticing as other parts of the interface, you can flip through it pretty quickly to find things to watch.
The web and iOS versions of the interface work from that formula with some changes, and aren't quite as fluid as the TV approach, but it's not difficult to navigate around and find what you're looking for.
You'll need a solid internet connection to use PlayStation Vue. Sony suggests a minimum download speed of 5Mbps, but that 10Mbps or higher is ideal to get the smoothest, sharpest picture. If your connection isn't very reliable, then you probably won't have a great time with PlayStation Vue… or any other streaming service for that matter.
On a speedy home cable setup that reached peak speeds of 200Mbps, we had flawless results on both wired and wireless devices. It can take a few seconds for the feed to get up to Full HD resolution, but once it got there, the streams always looked clean, crisp, and stutter-free in our experience.
Even switching to a 4G LTE connection on an iPhone XS Max, everything looked good and ran smoothly. Your experience will vary based on connection and reliability, of course, but that's true with any streaming service. Rival service Sling TV has had some high-profile outages and performance hitches in the past, for example, but PlayStation Vue seems to have had a steadier run so far.
Also, the built-in 28-day unlimited DVR feature is super helpful. DVR functionality is optional on some other services, but it's standard here—so you can save anything for viewing later. The four-week limit will be disappointing to some; it's not like you can store things for months and months for rainy day viewing. Still, it's a useful feature.
Lastly, PlayStation Vue's newest feature is multi-view support that allows you to watch multiple channels simultaneously. This is obviously ideal for sports viewing as you can watch several NCAA games at the same time, and it comes just before the 2019 NCAA tournament. Unfortunately, only Apple TV and PlayStation 4 have the ability to do multi-view, and while the former can do four streams simultaneously, the latter is only capable of three.
Between PlayStation Vue, Sling TV, Hulu + Live TV, YouTube TV, and DirecTV Now, there's no shortage of channel-bundle services designed to pull you away from a pricey cable or satellite subscription—and, admittedly, Sony's service isn't the most cost-effective of the bunch.
On the high end, the price is similar to what you'd pay for cable service, but even the low-end bundle is pricier than what you'll find with Sling TV. There's no skinny or slim bundle here like Sling's $25 base package.
However, with a sleek interface, strong performance, and wide channel selection, it's a compelling over-the-top bundle option for those who don't want or need a cable or satellite commitment. It especially makes a lot of sense if you have a PlayStation 4 at the heart of your home entertainment setup.
- See the best PlayStation Vue prices and packages that are currently available